AVDI Assist Plan - Priority

PRIORITY Ticket Submission
Simple yet powerful ticketing system which allows files and videos to be added to tickets for quick  resolution. Support desk manned by top AVDI professionals and fully integrated with the  Abritus 72 development team.  PRIORITY tickets average first response time is 90 business minutes or less.

10% Discount off Listed Training Courses
Our AVDI experts offer hands-on practical training courses at our state of the art training facility. 10% discount off any listed training  courses,

Remote PC Access
When required, our AVDI professionals can remotely  take contol of your PC and provide a "hands on" aprroach to resolve issues.

Premium Video Manuals
Over 80+ professional bite size videos of AVDI procedures from a user perspective. Videos are continually added as tool develops.

Knowledge-base
Clear step by step articles of AVDI procedures from a user perspective. Articles available in multiple languages.

AVDI Forums
The premier forum for AVDI professionals just got better. Added functionality, enhanced search capability and integration into the overall support solution.

Annual Maintenance Subscription (AMS)
Users  will receive software updates  and access to online services to allow them stay ahead with the latest developments of the AVDI and ABRITES Diagnostics.

Extended Warranty
AVDI users product warranty is extended to the term of the AVDI Assist Plan. Extended Warranty is not valid for the first 5 weeks of non-continuous AVDI Priority/Secure/Elite Plan activation.

50 AVDI VRM Lookup Searches Included                                                                                                                        State of the art functionality has been developed for AVDI Assist Plans to search a Vehicle Registration Mark (VRM)  to provide specific targeted data to breakdown the complexity of using the AVDI in a matter of seconds